Privacy Policy

Last updated: February 25, 2026

This Privacy Policy describes how Harmony Bridge collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly while you use our platform to enhance conflict resolution and workplace harmony skills.

Information We Collect

We collect information in several ways to provide and improve our services. When you register an account, we gather your name, email address, and professional background to personalize your experience. We also collect usage data through cookies and analytics tools, including information about which pages you visit, how long you spend on our site, and how you interact with our content.

If you contact us directly, we may collect additional information such as your phone number, company details, or specific questions about mediation and conflict resolution. We may also collect information about your professional credentials and experience to better tailor our resources to your needs.

How We Use Your Information

We use the information we collect to deliver our conflict resolution and mediation training services effectively. Your data helps us personalize learning experiences, track your progress through our modules, and recommend relevant resources based on your professional interests and skill levels.

We also use your information to communicate with you about updates, new features, and important service announcements. With your consent, we may send educational content and resources related to workplace harmony and conflict resolution strategies. We analyze aggregated usage data to improve our platform, identify trends in mediation education, and enhance our training modules for better outcomes.

Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you and ask for corrections if any information is inaccurate. If you wish to delete your account and associated data, we will honor that request within thirty days, subject to legal requirements for record retention.

You also have the right to opt out of marketing communications and data collection for analytics purposes. You can manage your cookie preferences through your browser settings, and we provide options to control which types of cookies you accept on our platform. We will never sell your personal information to third parties without your explicit consent.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and understand how you interact with our content. Essential cookies are necessary for the platform to function properly, including session management and security features. Performance cookies help us analyze user behavior and improve site functionality, while preference cookies remember your settings and choices.

You can control cookie settings through your browser at any time. If you disable certain cookies, some features of our site may not function optimally. We also use similar tracking technologies like web beacons and pixels to measure engagement with our educational content and marketing communications. For detailed information about cookie management, please see our separate Cookie Policy.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission, and we maintain strict access controls to limit who can view your information. We regularly audit our security practices and update them to address emerging threats.

However, no security system is completely impenetrable. While we strive to protect your data, we cannot guarantee absolute security. We recommend using strong passwords and not sharing your login credentials with others. In the unlikely event of a data breach, we will notify affected users as required by Canadian privacy laws.

Third-Party Sharing

We do not share your personal information with third parties without your consent, except when required by law or when necessary to provide our services. If we work with service providers such as email platforms, hosting services, or analytics companies, they are bound by confidentiality agreements and may only use your information to perform their designated functions.

We may share anonymized, aggregated data for research and statistical purposes without identifying you. If we are acquired or merge with another organization, your information may be transferred as part of that transaction. We will provide notice before any material change in how your data is handled.

Children’s Privacy

Our services are designed for professional adults and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete that information and notify the parent or guardian. Parents or guardians who believe their child has provided information to us should contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or through a prominent notice on our website. Your continued use of our services following such notification constitutes your acceptance of the updated Privacy Policy.

Policy Compliance

We comply with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws. Our practices respect the privacy rights outlined in the Canadian Charter of Rights and Freedoms and align with international data protection standards. If you have concerns about our privacy practices, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you can reach us through the following channels:

Email: [email protected]

Phone: +1 416 782 5934

Address: Queen Street West 287, Toronto, M5V 2B5, Canada

We will respond to your privacy inquiries within ten business days. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada for additional assistance.